| Hello, I am the IT Helpdesk Assistant. |
| To direct your request to the right team for follow-up, please answer a few simple questions one by one by following the prompts below. |
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| 你好，我是 IT 服務台助理。 |
| 為了精準轉交合適團隊跟進，請根據接下來的指引，逐一回答幾個簡單問題。 |
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| Office Hours |
| Monday to Friday |
| 09:00 ~ 18:00 |
| (excluding holidays) |
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| 辦公時間 |
| 星期一 至 星期五 |
| 9:00AM ~ 6:00PM |
| (公眾假期除外) |
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